An IT partner for SMEs in French-speaking Switzerland

Day-to-day Managed IT and support An example of our approach.

An illustrative scenario for a services SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.

SMEsat the heart of what we do
A dedicated contactwho knows your business
A local teamin French-speaking Switzerland

Technology that serves what matters.

Geneva
Lausanne
Fribourg
Neuchâtel
Valais

Illustration of a team in a meeting.

Your challenges

Reliable IT for uninterrupted operations.

Keep tools available, data secure and support responsive so that teams can focus on their work.

Availability

Systems monitored every day.

Security

Protected data and controlled access.

Productivity

Effective teams supported by responsive assistance.

Simplicity

A single contact and clear processes.

The context

An evolving SME.

In this illustrative scenario, a business with around 30 employees wants to structure its IT environment, define a Managed IT framework and improve the responsiveness of day-to-day support.

Sector

Business services

Main needs

Day-to-day support, security, backups and access management

Around 30 users

Sites in Geneva and Lausanne

Objectives

Reduce disruptions and improve efficiency

A hybrid environment

Windows workstations, Microsoft 365 and business applications

Constraints

Business continuity and sector requirements

Our process

Four steps to well-managed IT.

A clear, gradual method tailored to the business context and its priorities.

  1. 01

    Analysis and scoping

    Current-state review, identification of needs and risks.

  2. 02

    Implementation

    Tool configuration, support organisation and documentation.

  3. 03

    Support

    Day-to-day monitoring, advice and team training.

  4. 04

    Monitoring and improvement

    Regular reports and adjustments as needs change.

The intended benefits

Greater peace of mind and more independent teams.

A better-structured environment and responsive support aim to reduce disruptions and improve team collaboration.

Fewer disruptions

through responsive support

Stronger security

for data and access

More independent teams

through well-documented tools

Time saved

in day-to-day management

Three fictional scenarios to explain our approach. The staff numbers describe these examples; the benefits presented are objectives.

Articles and resources

Guides to explore further.

Explore all our articles

A project? A question?

Let’s discuss your needs.

An initial conversation to understand your situation and decide on the next steps together.

Contact us
The Jet d’Eau and the Alps beside Lake Geneva.
  • Review of your environment
  • Understanding your business challenges
  • Guidance and recommendations
  • No obligation

It starts with a conversation

Let’s talk about your IT.

Tell us what you need. We will take the time to understand your situation.

Your information is used to respond to your request. How we use your information.

+41 22 303 00 47 contact@sunitech.ch

How can we help?

Our expertisePractical IT solutions tailored to SMEs in French-speaking Switzerland. One team to secure, maintain and develop your IT.Our approachWe take the time to understand your situation so we can recommend suitable, lasting solutions focused on results.SectorsEvery sector has its constraints. We adapt tools, security and support to the way your business works.About usSunitech supports businesses in French-speaking Switzerland with reliable IT, a personal approach and a long-term view.ResourcesOur articles and practical guides help you understand the IT topics that affect your business and prepare for your next decisions.IT auditAn initial review to understand your environment and define priorities. The scope, deliverables and schedule are agreed with you.ContactNeed support, have a project or a question? Let's discuss your situation and the best way to help.Our local coverageGeneva, Lausanne, Fribourg, Neuchâtel and Sion: support tailored to your teams and workplaces.CybersecuritySecurity tailored to your circumstances, to protect your people, your data and your business continuity.Managed ITWe look after your infrastructure so you can work in a reliable, documented and monitored environment.Cloud and Microsoft 365Well-organised collaboration tools, accessible files and protected identities, in the office and remotely.IT supportOne person understands your situation and remains responsible for your request until normal service is restored.Backup and disaster recoveryWe prepare data protection and the recovery of your essential services before an incident forces you to improvise.IT governanceWe turn your needs and constraints into a clear roadmap so you can make informed decisions.Professional servicesYour teams work across files, clients and deadlines. Document access and well-organised collaboration are essential to the quality of your services.Healthcare & medicalYour teams need reliable, secure and easy-to-use tools so they can focus on their core work: quality care and support for your patients.Industry & manufacturingOffices, workshops and production sites face different constraints. We define the IT scope with your managers to provide reliable, secure solutions suited to your circumstances.Commerce & retailYour shops and teams depend on connected tools. We support you with reliable, secure IT suited to your opening hours and the variety of your sites.Property & constructionBetween the office, travel and construction sites, documents need to stay organised and access must suit those involved. We help connect your teams and projects.Local authorities & associationsEmployees, elected representatives, volunteers and partners use shared tools in different roles. We help you structure this environment for straightforward, secure and effective communication.Legal noticeSunitech's contact details in Geneva, website hosting, content rights and information about using our online services.PrivacyFind out how Sunitech uses form submissions, protects access to them and asks for your choice about analytics using Google Analytics.Project examplesThree fictional scenarios to explore how to prepare a migration, a backup plan or IT support. They illustrate an approach and objectives, without presenting verified client references.Complete migration to Microsoft 365Fictional scenario: an architecture practice with 25 employees prepares its migration to Microsoft 365 to improve document sharing and secure access.Infrastructure security and backupAn illustrative scenario for an industrial SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.Day-to-day Managed IT and supportAn illustrative scenario for a services SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.TechnologiesMicrosoft 365, infrastructure, security and backup: technologies within a clear organisation, with local support.IT solutionsReliable, secure and scalable IT solutions to simplify daily work and support your growth over the long term.Artificial intelligenceAI advice and integration for SMEs in French-speaking Switzerland: Copilot, automation, training and data governance. Let's build a project suited to how you work.When an employee leaves: securing access and dataIT offboarding for SMEs: revoke access, transfer documents, manage email and retain knowledge when an employee leaves your business.48 hours without IT: could your SME keep operating?Backups, RTO, RPO, disaster recovery and business continuity: questions to help your SME prepare for an IT outage and plan the recovery of its operations.Cloud, hybrid or on-premises: choosing what your SME needsCloud, on-premises infrastructure or a hybrid architecture: compare usage, costs, risks and the ability to change providers before choosing.IT budget: what does your contract actually cover?Maintenance, security, backups and support: questions to understand what your IT budget covers and check the work being carried out.Securing Microsoft 365: accounts, MFA and accessMandatory MFA for administrators, security defaults or Conditional Access, emergency accounts and recovery: Microsoft 365 access checks for SMEs.Teams, SharePoint, OneDrive: what goes where?OneDrive for individual work, SharePoint for the team, Teams for access: where to store each file and how to plan external sharing and employee departures.Preparing for your SME's IT auditA practical checklist to prepare for your SME's IT audit: documents, people, access arrangements and decisions to make after the assessment.