SUNITECH
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An IT partner for SMEs in French-speaking Switzerland

IT support working for your teams.

One person understands your situation and remains responsible for your request until normal service is restored.

Talk to an expert Explore our IT support
SMEsat the heart of what we do
A dedicated contactwho knows your business
A local teamin French-speaking Switzerland

Technology that serves what matters.

Geneva
Lausanne
Fribourg
Neuchâtel
Valais

View of Lake Geneva and the Alps in French-speaking Switzerland.

Your challenges

Confident, productive teams.

Fewer interruptions, supported users and lasting solutions to keep your business running.

Responsiveness

Prompt responses to limit the impact on your business.

Continuity

A stable service and thorough follow-up.

Local support

A local team that understands your situation.

Simplicity

A single point of contact for all your requests.

Our services

Comprehensive support that grows with you.

We handle your requests remotely or on site, with services suited to the realities of SMEs.

Explore our services

User assistance

Prompt help with workstations and business applications.

Incident resolution

Handling and follow-up until normal service is restored.

Workstation and equipment management

Configuration, updates and monitoring of your IT equipment.

Proactive maintenance

Monitoring, patches and optimisation to prevent interruptions.

Microsoft 365 support

Help with use, administration and team support.

On-site support

Visits planned around your needs.

Our process

From diagnosis to follow-up.

A clear, transparent process with a dedicated contact supporting you at every stage.

  1. 01

    Understanding

    Analysis of your request, environment and constraints.

  2. 02

    Resolution

    Our specialists take ownership and resolve the incident or request.

  3. 03

    Follow-up

    Regular updates until normal service is restored.

  4. 04

    Improvement

    Root-cause analysis and recommendations to prevent recurrence.

The intended benefits

Fewer interruptions, greater peace of mind.

Focus on your business with responsive support and proactive monitoring.

More productive teams

through responsive support

Better continuity

for your operations

More secure systems

kept up to date

Controlled development

based on your needs

Your request understood from the start.

We gather the context of your request and its impact on your business. How we handle it takes into account the service scope agreed with your company.

From diagnosis to follow-up.

Your contact follows the actions taken and explains the steps. Remote or on-site assistance is arranged as needed.

  • Assistance with agreed workstations and applications
  • Handling incidents and requests
  • Documenting solutions and keeping track of the context

Reduce recurring problems.

Recurring requests provide a starting point for improving the environment, settings or practices. We review them in context with you.

Articles and resources

Guides to explore further.

Explore all our articles

A project? A question?

Let’s discuss your needs.

An initial conversation to understand your situation and decide on the next steps together.

Contact us
The Jet d’Eau and the Alps beside Lake Geneva.
  • Review of your environment
  • Understanding your business challenges
  • Guidance and recommendations
  • No obligation

It starts with a conversation

Let’s talk about your IT.

Tell us what you need. We will take the time to understand your situation.

Your information is used to respond to your request. How we use your information.

+41 22 303 00 47 contact@sunitech.ch

How can we help?

Our expertisePractical IT solutions tailored to SMEs in French-speaking Switzerland. One team to secure, maintain and develop your IT.Our approachWe take the time to understand your situation so we can recommend suitable, lasting solutions focused on results.SectorsEvery sector has its constraints. We adapt tools, security and support to the way your business works.About usSunitech supports businesses in French-speaking Switzerland with reliable IT, a personal approach and a long-term view.ResourcesOur articles and practical guides help you understand the IT topics that affect your business and prepare for your next decisions.IT auditAn initial review to understand your environment and define priorities. The scope, deliverables and schedule are agreed with you.ContactNeed support, have a project or a question? Let's discuss your situation and the best way to help.Our local coverageGeneva, Lausanne, Fribourg, Neuchâtel and Sion: support tailored to your teams and workplaces.CybersecuritySecurity tailored to your circumstances, to protect your people, your data and your business continuity.Managed ITWe look after your infrastructure so you can work in a reliable, documented and monitored environment.Cloud and Microsoft 365Well-organised collaboration tools, accessible files and protected identities, in the office and remotely.IT supportOne person understands your situation and remains responsible for your request until normal service is restored.Backup and disaster recoveryWe prepare data protection and the recovery of your essential services before an incident forces you to improvise.IT governanceWe turn your needs and constraints into a clear roadmap so you can make informed decisions.Professional servicesYour teams work across files, clients and deadlines. Document access and well-organised collaboration are essential to the quality of your services.Healthcare & medicalYour teams need reliable, secure and easy-to-use tools so they can focus on their core work: quality care and support for your patients.Industry & manufacturingOffices, workshops and production sites face different constraints. We define the IT scope with your managers to provide reliable, secure solutions suited to your circumstances.Commerce & retailYour shops and teams depend on connected tools. We support you with reliable, secure IT suited to your opening hours and the variety of your sites.Property & constructionBetween the office, travel and construction sites, documents need to stay organised and access must suit those involved. We help connect your teams and projects.Local authorities & associationsEmployees, elected representatives, volunteers and partners use shared tools in different roles. We help you structure this environment for straightforward, secure and effective communication.Legal noticeSunitech's contact details in Geneva, website hosting, content rights and information about using our online services.PrivacyFind out how Sunitech uses form submissions, protects access to them and asks for your choice about analytics using Google Analytics.Project examplesThree fictional scenarios to explore how to prepare a migration, a backup plan or IT support. They illustrate an approach and objectives, without presenting verified client references.Complete migration to Microsoft 365Fictional scenario: an architecture practice with 25 employees prepares its migration to Microsoft 365 to improve document sharing and secure access.Infrastructure security and backupAn illustrative scenario for an industrial SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.Day-to-day Managed IT and supportAn illustrative scenario for a services SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.TechnologiesMicrosoft 365, infrastructure, security and backup: technologies within a clear organisation, with local support.IT solutionsReliable, secure and scalable IT solutions to simplify daily work and support your growth over the long term.Artificial intelligenceAI advice and integration for SMEs in French-speaking Switzerland: Copilot, automation, training and data governance. Let's build a project suited to how you work.When an employee leaves: securing access and dataIT offboarding for SMEs: revoke access, transfer documents, manage email and retain knowledge when an employee leaves your business.48 hours without IT: could your SME keep operating?Backups, RTO, RPO, disaster recovery and business continuity: questions to help your SME prepare for an IT outage and plan the recovery of its operations.Cloud, hybrid or on-premises: choosing what your SME needsCloud, on-premises infrastructure or a hybrid architecture: compare usage, costs, risks and the ability to change providers before choosing.IT budget: what does your contract actually cover?Maintenance, security, backups and support: questions to understand what your IT budget covers and check the work being carried out.Securing Microsoft 365: accounts, MFA and accessMandatory MFA for administrators, security defaults or Conditional Access, emergency accounts and recovery: Microsoft 365 access checks for SMEs.Teams, SharePoint, OneDrive: what goes where?OneDrive for individual work, SharePoint for the team, Teams for access: where to store each file and how to plan external sharing and employee departures.Preparing for your SME's IT auditA practical checklist to prepare for your SME's IT audit: documents, people, access arrangements and decisions to make after the assessment.