Artificial intelligence for SMEs in French-speaking Switzerland

Artificial intelligence working for your teams.

AI advice and integration for SMEs in French-speaking Switzerland: Copilot, automation, training and data governance. Let's build a project suited to how you work.

SMEsat the heart of what we do
A dedicated contactwho knows your business
A local teamin French-speaking Switzerland

Technology that serves what matters.

Geneva
Lausanne
Fribourg
Neuchâtel
Valais

A computer displaying an AI assistant in an office overlooking Lake Geneva.

Your challenges

Useful applications, a clear framework.

AI can help your teams write, find information or handle a repetitive task. We start with how you work to identify a realistic first project, protect your data and check the results.

Business usefulness

A specific need before choosing a tool.

Data under control

Defined access permissions and usage rules.

Team adoption

Understood practices and human review.

Measurable value

Results compared with the time and budget invested.

Our services

From the first use case to everyday use.

We help SMEs in Geneva, Lausanne and French-speaking Switzerland integrate artificial intelligence. We define the scope with your teams, taking into account your tools, skills and the information that needs protection.

Explore our services

Assessment and use cases

Identify repetitive tasks, useful information and constraints. Prioritise a project whose results can be evaluated.

Copilot and Microsoft 365

Explore Copilot use cases in your Microsoft 365 environment and check prerequisites, licences and access rights before a pilot.

Task automation

Prepare a draft, categorise requests or extract information from a document. Define the checks and approvals required.

Searching your documents

Organise a reference collection and explore an internal assistant that can find sources while respecting authorised access.

AI usage governance

Clarify approved tools, permitted data, responsibilities and retention conditions with the relevant people.

Training and support

Workshops based on your own use cases: write a request, check an answer, recognise a limitation and share good practice.

Our process

Four steps to a controlled AI project.

Starting with a limited scope lets you check the value of a use case before expanding it. Each stage ends with a decision made with your teams.

  1. 01

    Define the scope

    Define the need, data, responsible person and success criteria.

  2. 02

    Test

    Build a pilot using representative examples and limited access.

  3. 03

    Support

    Train users, document the rules and organise review of the results.

  4. 04

    Evaluate

    Measure quality, review time and costs before continuing or making adjustments.

The intended benefits

Benefits to validate in your own business.

A pilot should show what works and what still needs human input. We define indicators at the start: time spent on a task, answer quality, errors, adoption and usage costs.

Better use of time

by measuring the checking work still required

More accessible information

with organised documents and identifiable sources

Supported teams

with understood rules and limitations

Governed use cases

with defined access, responsibilities and checks

Use cases close to your business.

In a services business, AI can help prepare a report or find an internal procedure. In retail, a first project might focus on sorting requests. For an administrative team, it might involve extracting information from documents before checking it. These examples are starting points to explore: their relevance depends on your data and processes.

We favour an understandable use case, an identified owner and real examples to test it. The aim is to assess the tool's contribution, including the time needed to review, correct and maintain the solution.

  • A limited scope and explicit success criteria
  • A representative set of documents or requests
  • Human review and a procedure for returning to normal operation

Prepare your data before deploying Copilot.

In Microsoft 365, Copilot draws in particular on information the user already has access to. Overly broad permissions therefore remain an issue to address before deployment. We review document organisation, shared spaces and access with your managers. Microsoft documentation explains how this works and the data protection commitments.

The project forms part of your IT governance and cybersecurity. Our Cloud and Microsoft 365 support helps prepare the collaboration environment. An IT audit can provide a starting point when the scope still needs clarification.

  • Access permissions and document sharing reviewed
  • Approved tools, data and responsibilities documented
  • Results checked before use

Your questions about AI for business.

Where should an SME start with AI?

Choose a frequent, well-defined task: preparing a summary, finding a procedure or producing a first draft. Identify the documents needed, the time currently spent and the person who will check the result. A limited pilot lets you compare practical usefulness with costs and constraints.

Do we need to use Microsoft 365 already?

No. The choice depends on your environment and the need. If your teams use Microsoft 365, Copilot is one option to consider. Other tools or automation without AI may be more suitable. Licences, integration options and data processing rules are checked before any recommendation.

Can we use confidential data?

That depends on the chosen service, its contractual terms, settings and the type of data. We work with you to define what may be used and by whom. The pilot can start with anonymised or non-sensitive documents. Specific requirements are reviewed with the relevant people before expanding the scope.

How can we avoid incorrect answers?

A generated answer can be inaccurate even when it sounds convincing. Users must be able to consult sources, review the result and know when to ask a person. We test representative examples, including difficult cases, and plan a review before any action that affects your clients or business.

What budget should we allow for an AI project?

The budget depends on the use case, licences, integrations, data preparation and training. Scoping separates implementation from recurring costs: subscriptions, usage, maintenance and monitoring. Pilot arrangements are agreed before launch; no quantified gain is assumed.

Do you support SMEs throughout French-speaking Switzerland?

We prepare projects with businesses in Geneva, Lausanne, Fribourg, Neuchâtel, Sion and the surrounding areas. Workshops can be held remotely or on site depending on the project. A dedicated contact follows scoping, discussions with your teams and the next steps.

Articles and resources

Guidance to prepare your AI project.

Explore all our articles

A project? A question?

Let’s discuss your needs.

An initial conversation to understand your situation and decide on the next steps together.

Contact us
The Jet d’Eau and the Alps beside Lake Geneva.
  • Review of your environment
  • Understanding your business challenges
  • Guidance and recommendations
  • No obligation

It starts with a conversation

Let’s talk about your IT.

Tell us what you need. We will take the time to understand your situation.

Your information is used to respond to your request. How we use your information.

+41 22 303 00 47 contact@sunitech.ch

How can we help?

Our expertisePractical IT solutions tailored to SMEs in French-speaking Switzerland. One team to secure, maintain and develop your IT.Our approachWe take the time to understand your situation so we can recommend suitable, lasting solutions focused on results.SectorsEvery sector has its constraints. We adapt tools, security and support to the way your business works.About usSunitech supports businesses in French-speaking Switzerland with reliable IT, a personal approach and a long-term view.ResourcesOur articles and practical guides help you understand the IT topics that affect your business and prepare for your next decisions.IT auditAn initial review to understand your environment and define priorities. The scope, deliverables and schedule are agreed with you.ContactNeed support, have a project or a question? Let's discuss your situation and the best way to help.Our local coverageGeneva, Lausanne, Fribourg, Neuchâtel and Sion: support tailored to your teams and workplaces.CybersecuritySecurity tailored to your circumstances, to protect your people, your data and your business continuity.Managed ITWe look after your infrastructure so you can work in a reliable, documented and monitored environment.Cloud and Microsoft 365Well-organised collaboration tools, accessible files and protected identities, in the office and remotely.IT supportOne person understands your situation and remains responsible for your request until normal service is restored.Backup and disaster recoveryWe prepare data protection and the recovery of your essential services before an incident forces you to improvise.IT governanceWe turn your needs and constraints into a clear roadmap so you can make informed decisions.Professional servicesYour teams work across files, clients and deadlines. Document access and well-organised collaboration are essential to the quality of your services.Healthcare & medicalYour teams need reliable, secure and easy-to-use tools so they can focus on their core work: quality care and support for your patients.Industry & manufacturingOffices, workshops and production sites face different constraints. We define the IT scope with your managers to provide reliable, secure solutions suited to your circumstances.Commerce & retailYour shops and teams depend on connected tools. We support you with reliable, secure IT suited to your opening hours and the variety of your sites.Property & constructionBetween the office, travel and construction sites, documents need to stay organised and access must suit those involved. We help connect your teams and projects.Local authorities & associationsEmployees, elected representatives, volunteers and partners use shared tools in different roles. We help you structure this environment for straightforward, secure and effective communication.Legal noticeSunitech's contact details in Geneva, website hosting, content rights and information about using our online services.PrivacyFind out how Sunitech uses form submissions, protects access to them and asks for your choice about analytics using Google Analytics.Project examplesThree fictional scenarios to explore how to prepare a migration, a backup plan or IT support. They illustrate an approach and objectives, without presenting verified client references.Complete migration to Microsoft 365Fictional scenario: an architecture practice with 25 employees prepares its migration to Microsoft 365 to improve document sharing and secure access.Infrastructure security and backupAn illustrative scenario for an industrial SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.Day-to-day Managed IT and supportAn illustrative scenario for a services SME. This example helps prepare a project; it does not describe a client or a verified Sunitech result.TechnologiesMicrosoft 365, infrastructure, security and backup: technologies within a clear organisation, with local support.IT solutionsReliable, secure and scalable IT solutions to simplify daily work and support your growth over the long term.Artificial intelligenceAI advice and integration for SMEs in French-speaking Switzerland: Copilot, automation, training and data governance. Let's build a project suited to how you work.When an employee leaves: securing access and dataIT offboarding for SMEs: revoke access, transfer documents, manage email and retain knowledge when an employee leaves your business.48 hours without IT: could your SME keep operating?Backups, RTO, RPO, disaster recovery and business continuity: questions to help your SME prepare for an IT outage and plan the recovery of its operations.Cloud, hybrid or on-premises: choosing what your SME needsCloud, on-premises infrastructure or a hybrid architecture: compare usage, costs, risks and the ability to change providers before choosing.IT budget: what does your contract actually cover?Maintenance, security, backups and support: questions to understand what your IT budget covers and check the work being carried out.Securing Microsoft 365: accounts, MFA and accessMandatory MFA for administrators, security defaults or Conditional Access, emergency accounts and recovery: Microsoft 365 access checks for SMEs.Teams, SharePoint, OneDrive: what goes where?OneDrive for individual work, SharePoint for the team, Teams for access: where to store each file and how to plan external sharing and employee departures.Preparing for your SME's IT auditA practical checklist to prepare for your SME's IT audit: documents, people, access arrangements and decisions to make after the assessment.