Files On-Demand
Explain OneDrive Files On-Demand and its indicators in File Explorer so that employees can distinguish a locally available document from a visible item that still needs a connection before it can be opened.
OneDrive
OneDrive for SMEs: sync work files, prepare offline access, manage sharing and plan document handovers so that individual storage supports everyday teamwork.
Suitable tools. Local support. A team close to you.
Geneva
Lausanne
Fribourg
Neuchâtel
Valais

OneDrive supports individual work: preparing a document, finding files on another device or sharing something temporarily. For an SME in French-speaking Switzerland, deployment should also clarify the difference between an individual's working documents and information owned by a team.
A long-lived customer file should not depend entirely on one employee's habits. We can define the respective roles of OneDrive and SharePoint, then show staff how to move a document when it becomes a shared reference. Agreeing this distinction early makes future handovers easier.
Explain OneDrive Files On-Demand and its indicators in File Explorer so that employees can distinguish a locally available document from a visible item that still needs a connection before it can be opened.
Prepare OneDrive synchronisation around disk space, folders and devices in use, then test opening, editing and uploading files while helping employees recognise synchronisation errors that could prevent their changes from reaching others.
Identify the OneDrive documents needed while travelling and prepare their local availability before leaving a network, then check that changes made offline are uploaded when the device connects to the service again.
Choose recipients and editing permissions for OneDrive links, identify the owner of each useful share and plan to remove access when the recipients no longer need to view or work on the documents.
Use OneDrive to prepare individual working documents and occasional shares, then transfer files to a shared SharePoint space when a team needs to manage them over time and retain responsibility for their content.
Identify the OneDrive files needed for business operations before an employee leaves, name their next owner and review existing links and retention rules before making changes to the account that holds them.
From initial scoping to ongoing support, the agreed work and each party’s responsibilities are defined with you before implementation.
Prepare data, accounts and cutover stages, with testing and a rollback plan.
Configure tools and integrate them into your environment within the agreed scope.
Define permissions, available protections and useful checks.
Clarify workspaces, responsibilities, sharing rules and team practices.
Check data protection needs and prepare recovery procedures.
Support adoption and agree ongoing assistance suited to your employees.
We start with your teams’ needs, business applications and organisational constraints.

Share client files between colleagues, with appropriate access and documents that are easy to find.

Protect patient records and maintain the tools needed for consultations.

Find plans and files on site while keeping control of access for everyone involved.

Organise access for employees, elected representatives and volunteers, and make handovers easier when teams change.
Tools alone are not enough. Ongoing management, access and documentation need to remain clear over time.
Roles, permissions and protections suited to the agreed scope.
Identified dependencies, with backup and recovery arrangements to prepare.
Documented joiners, leavers and changes in responsibility.
Accessible configuration, licence and upcoming renewal records.
Uses, limitations and frequently asked questions: the points to clarify when preparing your project.
Microsoft's OneDrive overview explains Files On-Demand. A document visible in File Explorer may still be online-only; it needs to be made available locally before working without a connection.
Before rollout, review disk space, existing folders and the devices people use. A pilot should test opening and editing files, uploading changes and handling errors. Staff need to understand synchronisation indicators so that they do not assume a file has been uploaded while an unresolved error remains. Include a simple way to report failures rather than letting duplicate copies accumulate.
Useful sharing answers three questions: who receives access, may they edit the document, and who will remove that access? We recommend avoiding links circulated without an owner, particularly for files containing customer information.
A review can cover sharing settings, existing links and access from unmanaged devices. It forms part of a wider cybersecurity approach that includes identities and endpoints. The technical ability to share does not replace a decision about authorised recipients. For recurring customer exchanges, consider whether a dedicated shared workspace would be easier to manage than individual links.
When someone leaves or changes role, identify business documents before changing their account. Name the next owner, review links already shared and check the retention rules that apply to the environment.
Our Microsoft 365 service can include this procedure and its documentation. The scope defines the users involved, the checks required and the decisions that remain with your business. Listing priority folders helps deal with essential information before considering how to archive the remainder. Verify the handover by opening the documents from the receiving person's account.
Synchronisation should not be confused with an independent backup strategy. Microsoft explains that deletion can also remove a shared item. Recovery mechanisms have conditions and limits. Define the scenarios to cover, required retention periods and necessary tests before deciding that your recovery needs are met.
Yes, if the required files were made available on the device beforehand and the applications support offline work. Test this, particularly for large collections or devices with limited storage. After reconnecting, check that changes have synchronised and resolve any conflicts. A filename visible in the file list alone does not confirm offline availability.
Use the organisation's chosen work environment for business documents. Mixing a personal account with customer records complicates permissions, handovers and leaver procedures. The rollout should explain which account to select and how to recognise the location where files are saved. Check this on each device used for work, including personal devices where these are permitted.
Review of your needs, comparison of options and clearly explained priorities.
Preparation, configuration, testing and coordination with the relevant providers.
Agreed support scope, documentation, licences and next steps.
A project? A question?
An initial conversation to understand your situation and decide on the next steps together.
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