Microsoft 365 for SMEs in French-speaking Switzerland Collaborate, secure, move forward.

Selecting a plan means considering installed and browser-based applications, email, mobile working and the security capabilities you need. Teams availability, add-ons and commercial terms must be checked against the subscription you actually purchase.

Microsoft's business overview provides the general framework. We then recommend a simple matrix covering each employee profile, its tasks, the required licence and the person responsible for assignment. This helps with starters, leavers and reviews of unused subscriptions.

Before moving data, list the mailboxes, folders, permissions and applications that depend on the current environment. A pilot lets you test accounts, incoming messages and representative documents.

The schedule should include communication with staff, checks after transfer and an agreed response if something differs from expectations. For shared documents, define the SharePoint structure before copying files. Reproducing an old folder structure without reviewing its permissions can carry the same problems into the new system. Decide who will approve each stage and retain the information needed to investigate missing or inaccessible content.

Microsoft 365 still needs administration. User permissions, privileged accounts, external access and recovery arrangements need named owners. Available settings depend on the services and licences selected.

Identity management uses Microsoft Entra ID. We can scope an access review, a starter and leaver procedure, and recurring checks. The engagement defines deliverables and each party's responsibilities; buying a subscription does not, by itself, define the support service. Record decisions so that a change of administrator does not leave your organisation dependent on someone's memory.

Not necessarily. Someone working mainly in a browser may have different needs from a colleague who depends on installed applications. However, check each plan's entitlements, required security capabilities and assignment conditions. A cheaper licence brings little benefit if it prevents an essential task. Document the reason for each profile rather than allocating subscriptions by habit.

Yes, a limited scope can be assessed: one team, a document collection or email. Plan for coexistence with retained tools, possible duplicate work and the location of authoritative documents. An IT audit helps clarify dependencies before deciding which changes should happen first. A pilot should have clear acceptance criteria and a decision point.

Cloud service availability and your business's ability to recover a document or resume work need separate consideration. Define the data to retain, deletion scenarios, expected recovery times and restoration tests. Assess built-in capabilities and any additional solutions against those requirements, including who will carry out recovery and confirm that the restored information is usable.

Microsoft 365 for business overview