Microsoft Intune

Microsoft Intune, devices managed throughout their use.

Microsoft Intune for SMEs: prepare devices, deploy applications, organise updates and protect work data with management rules that fit your teams and equipment.

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Monitoring screens in an IT environment.

A common framework for work devices.

Intune is a cloud service for managing devices and applications. Microsoft's overview distinguishes device management from management of work applications. Capabilities vary by platform, management mode and licence.

For an SME, the project starts with a reliable inventory of device owners, users, operating systems, software and special uses. A shared reception computer may need different treatment from a mobile employee's laptop. Reflect those differences in the management profiles rather than trying to correct an unsuitable standard configuration with numerous exceptions later.

Device enrolment

Prepare device enrolment in Intune according to ownership, operating system and the requirements of the chosen method, then test a representative sample before adding equipment that employees already use for their work.

Configuration profiles

Define Intune profiles with a shared baseline and settings suited to user roles, then check local accounts, encryption and the peripherals required by the business applications used by each group of employees.

Application deployment

Prepare application distribution with Intune according to roles and platforms, test installation and any special permission requirements, and investigate failures before extending the planned deployment to the rest of the employee group.

Device compliance

Define Intune compliance criteria and their possible connection with Entra ID according to licences, then provide clear support arrangements when a device no longer meets the conditions for accessing business applications.

Application protection

Assess Intune application protection on supported platforms, including appropriate personal device scenarios, then explain the business controls applied and which data is affected when access needs to be withdrawn from the user.

Update management

Prepare update settings for devices managed with Intune while considering business software requirements, then follow up on delays, exceptions and equipment that no longer communicates with the management console as expected.

How we support you.

From initial scoping to ongoing support, the agreed work and each party’s responsibilities are defined with you before implementation.

User assistance

Prompt help with workstations and business applications.

Incident resolution

Handling and follow-up until normal service is restored.

Workstation and equipment management

Configuration, updates and monitoring of your IT equipment.

Proactive maintenance

Monitoring, patches and optimisation to prevent interruptions.

Microsoft 365 support

Help with use, administration and team support.

On-site support

Visits planned around your needs.

Solutions suited to your sector.

We start with your teams’ needs, business applications and organisational constraints.

A well-managed environment.

Tools alone are not enough. Ongoing management, access and documentation need to remain clear over time.

Access and security

Roles, permissions and protections suited to the agreed scope.

Continuity

Identified dependencies, with backup and recovery arrangements to prepare.

User management

Documented joiners, leavers and changes in responsibility.

Monitoring and records

Accessible configuration, licence and upcoming renewal records.

Understand your options before deciding.

Uses, limitations and frequently asked questions: the points to clarify when preparing your project.

Prepare configurations that fit each role.

Define a common baseline, then identify the applications each role needs. Review security settings, encryption, local accounts and updates alongside the requirements of business software.

A pilot should test installation, document access, peripherals and tools that require particular permissions. For Windows 11 devices, hardware compatibility and versions still need checking. The intended result is a documented, repeatable configuration rather than a collection of settings nobody can explain. Include the employee's first sign-in and everyday work in acceptance checks, not only a successful enrolment status.

Connect device status with access rules.

Device management and permission to access an application are related, but need to be designed together. Microsoft Entra ID can participate in those decisions according to the capabilities and licences available.

Decide how to handle a non-compliant device, an overdue update or a lost phone. Blocking access without a support procedure can interrupt important work. Provide an understandable message, a contact and steps to return to an acceptable state, with approval for temporary exceptions. This makes enforcement something staff can resolve rather than an unexplained technical barrier.

Decide who monitors and who acts.

A management console does not organise device operations by itself. Deployment failures, alerts and devices that stop communicating need attention. The engagement should specify checks, useful reports and authorised actions.

Sunitech can scope profile preparation, a phased rollout and a procedural handover. IT governance helps assign responsibility for inventory, software and exceptions. Support arrangements, hours and response times must be agreed; they do not follow automatically from buying an Intune licence. Decide how changes will be recorded so that the next administrator can understand the device's history.

Can we protect work data on a personal phone?

Some scenarios use application management without device enrolment. Check supported applications and platforms. Explain to employees which elements belong to the business, which controls apply and which data is affected when access is removed. This approach does not automatically replace full management of a company-owned device.

Does Intune replace antivirus protection?

Managing configurations and applications is different from detecting and responding to threats. Identify existing protection and any additional tools required. Successfully distributing a policy does not, by itself, prove that an incident was investigated or that a compromised device was recovered. Define the responsibilities for both device management and security response.

Can existing devices be brought under management?

Yes, a project can assess enrolment without replacing the entire fleet. Check the operating system, ownership, data state and requirements of the chosen method. Some changes may need user action or more extensive preparation. A representative test helps estimate the effort before wider deployment and confirms whether a device needs a different migration approach.

Microsoft sources

Why work with Sunitech on your Microsoft Intune project?

Advice and solution selection

Review of your needs, comparison of options and clearly explained priorities.

Deployment and integration

Preparation, configuration, testing and coordination with the relevant providers.

Support and development

Agreed support scope, documentation, licences and next steps.

A project? A question?

Let’s discuss your needs.

An initial conversation to understand your situation and decide on the next steps together.

Contact us
The Jet d’Eau and the Alps beside Lake Geneva.
  • Review of your environment
  • Understanding your business challenges
  • Guidance and recommendations
  • No obligation

It starts with a conversation

Let’s talk about your IT.

Tell us what you need. We will take the time to understand your situation.

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+41 22 303 00 47 contact@sunitech.ch

How can we help?

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